Technology Adoption and Learning
TECHNOLOGY IS A CRITICAL ENABLER TO INCREASE AN ORGANIZATION'S ABILITY TO:
- Deliver superior customer service and products
- Improve enterprise-wide business processes
- Integrate different functional activities along the value chain
- Support business transformations, e.g., provide the infrastructure for employee service centers
- Create significant productivity gains, e.g., shared service centers
- Improve ability to compete in the global marketplace
- Implement enterprise cyber-security programs
"Capturing the value from technology investments requires a robust program of change management to minimize disruption; and help employees adopt new practices, change behaviors, and think in new ways".
New technology Implementation is always disruptive
- Breaks long-standing, habitual ways of doing things
- Competes with many other priorities for change-weary employees
- Brings a loss of customized solutions
- Breaks existing work processes for some stakeholders who will have to find workarounds to do their jobs
- Challenges existing mindsets and ways of thinking
Change Integration Consulting will help your organization to realize its technology investment by:
- Engaging your leadership and stakeholders
- Ensuring appropriate organizational roles are established to support the process
- Developing and executing an impactful change management processes
- Helping stakeholders to plan for implementation and make necessary adjustments to minimize disruption
- Enabling employees to integrate new ways of working and thinking into their worklife
- Developing learning and support strategies for end-users
Click here for more information about our Change Management approach.